Delete Account & Data

Permanent Account & Data Deletion Deleting your MENU2GO account permanently erases your profile, authentication credentials, saved favorite stores, and custom food lists. This action is immediate and cannot be undone.

Method 1: Direct In-App Deletion (Instant)

You can delete your account and all stored personal data directly inside the Menu2Go Express iOS or Android app:

Open the Menu2Go Express app on your device.

Tap the Settings icon (gear icon in the top right corner).

Under My Account (or inside Edit Profile), scroll down and tap Delete Account.

Review the confirmation warning and tap Delete Account to confirm. Your profile and data are permanently wiped immediately.

Method 2: Web Request (If App is Uninstalled)

If you have uninstalled the app or do not have access to your mobile phone, you can send an account deletion request to our Privacy team:

Privacy & Support Team

Send an email from your registered account address with the subject MENU2GO Account Deletion Request.

Email Account Deletion Request

Our team verifies ownership and destroys all associated records within 48 hours.

What Data Is Erased?

Authentication Credentials: User UID, sign-in tokens, email address, and active sessions.
Profile Details: Display name, registered email, and profile avatar in cloud storage.
Personal Food Lists: Custom shopping items, notes, quantities, and saved lists.
Favorites & History: Favorited restaurants and digital flyer browsing history.
Push Notification Tokens: FCM device notification tokens.

Data Retention Period

In-app deletion takes effect immediately across all production databases. Routine encrypted backup snapshots are overwritten and purged within 30 days in strict accordance with PIPEDA, CCPA, and GDPR regulations.

Need Assistance?

For questions regarding your privacy rights, please visit our Help & Support Center or contact us at support@menu2go.ca.